Last updated: September 12, 2026

Welcome to Ravyura. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services, including any purchases made through our online store.

By visiting our website, using our services, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Overview

Throughout these Terms, “Ravyura,” “we,” “us,” and “our” refer to Ravyura.

These Terms apply to all users of the site, including browsers, customers, merchants, and anyone who accesses or uses our website.

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you are using the site under the supervision of a parent or legal guardian.

2. Online Store Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

• Use our products or site for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Interfere with or disrupt the security or functionality of the site
• Attempt to gain unauthorized access to our systems or data
• Transmit harmful code, malware, viruses, or destructive technology
• Use our content, branding, or materials without permission

We reserve the right to refuse service, cancel orders, or restrict access to the site if we believe a user has violated these Terms.

3. Product Information

We try to ensure that all product descriptions, images, pricing, and availability details are presented as accurately as possible.

However:

• Product colors may vary depending on your device or screen settings
• Product availability may change without notice
• Descriptions, pricing, or specifications may occasionally contain errors or omissions

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Pet Care Information

Any product information, educational content, or general wellness statements provided on this website are for informational purposes only and are not veterinary advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease. If you have concerns about your pet’s health, consult a licensed veterinarian.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase a product from Ravyura.

We reserve the right to accept or decline any order at our discretion. We may limit or cancel quantities purchased per person, household, or order, including orders placed under the same customer account, payment method, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address or phone number provided at checkout.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to modify or discontinue products at any time without notice.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through our store.

By placing an order, you authorize us and our payment providers to charge the full purchase amount, including applicable taxes, shipping fees, and any other clearly disclosed charges.

6. Shipping, Returns, and Refunds

Shipping times, delivery estimates, return eligibility, and refund conditions are governed by our separate store policies, including our:

• Shipping Policy
• Refund Policy
• Returns & Refunds Policy (if separately published)

Please review those policies before placing an order.

7. Accuracy of Account Information

You agree to provide accurate, complete, and up-to-date information when making a purchase or communicating with us.

You are responsible for maintaining the accuracy of your account and order details, including your email, phone number, billing address, and shipping address.

We are not responsible for issues caused by incorrect information submitted by you.

8. Intellectual Property

All content on this website, including but not limited to:

• Text
• Images
• Logos
• Product descriptions
• Graphics
• Icons
• Layouts
• Branding
• Design elements

is the property of Ravyura or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, sell, resell, distribute, publish, modify, or exploit any part of the website or its content without our prior written permission.

9. User Reviews, Feedback, and Submissions

If you send us reviews, testimonials, suggestions, ideas, comments, or other content, whether requested by us or provided voluntarily, you grant Ravyura a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, edit, adapt, and display that content for business, promotional, or marketing purposes.

You agree that your submissions will not:

• Violate any law or third-party right
• Be false, misleading, or defamatory
• Include obscene, abusive, or offensive material
• Infringe copyright, trademark, privacy, or publicity rights
• Contain malware or harmful code

We reserve the right, but are not obligated, to remove or edit any user content.

10. Third-Party Links and Services

Our website may contain links to third-party websites, tools, applications, or services.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites or services. Your use of third-party sites is at your own risk, and you should review their terms and privacy policies separately.

11. Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

By using our site, you acknowledge that you have read and understood our Privacy Policy.

12. Prohibited Uses

In addition to other restrictions in these Terms, you may not use the site or its content:

• For any unlawful purpose
• To solicit others to perform or participate in unlawful acts
• To violate any international, federal, provincial, state, or local regulations or laws
• To infringe upon our intellectual property rights or the rights of others
• To harass, abuse, insult, defame, intimidate, or discriminate
• To submit false or misleading information
• To upload malicious code
• To collect or track personal information of others without consent
• To spam, phish, scrape, crawl, or interfere with site operations
• To bypass or interfere with our security features

We reserve the right to terminate your use of the site for violating any prohibited use.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website, products, and services provided by Ravyura are offered on an “as is” and “as available” basis.

We do not guarantee that:

• Your use of the site will be uninterrupted, timely, secure, or error-free
• Results obtained from using the site will be accurate or reliable
• Any defects or errors will always be corrected immediately
• The site or servers are free of harmful components

Except as expressly stated by us or required by law, we make no warranties or representations, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

14. Limitation of Liability

To the fullest extent permitted by law, Ravyura and its owners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of or related to:

• Your use of the website
• Your inability to use the website
• Any products purchased through the website
• Errors, omissions, or inaccuracies in site content
• Delays, interruptions, or service failures
• Unauthorized access to or alteration of your data

Where liability cannot be excluded under applicable law, our liability will be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Ravyura and its affiliates, officers, employees, contractors, service providers, and agents from and against any claim, demand, liability, damage, loss, cost, or expense, including reasonable legal fees, arising out of:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your misuse of the website or products

16. Termination

We may suspend or terminate your access to the site or services at any time, without prior notice, if we believe you have violated these Terms or applicable law.

Any obligations or liabilities incurred before termination will survive termination where appropriate.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms without affecting the validity of the remaining provisions.

18. Entire Agreement

These Terms, together with any policies or operating rules posted by Ravyura on this website, constitute the entire agreement between you and Ravyura regarding your use of the site and services.

19. Governing Law

These Terms and any separate agreements through which we provide you services shall be governed by and interpreted in accordance with the laws of [British Columbia / Your Province or State], [Canada / Your Country], without regard to conflict of law principles.

20. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting the revised version on this page.

It is your responsibility to check this page periodically for changes. Your continued use of the website after changes are posted constitutes acceptance of those changes.

21. Contact Information

If you have questions about these Terms of Service, please contact us at:

Ravyura
Email: support@ravyura.com